The people make the product. Taxi wouldn't be as good as it is without the awesome team driving it along. We'd like to introduce you to one of the customer success team; Russell Dawson!

What does a Solutions Consultant do at Taxi?

We're the first point of contact for prospects talking to the business. We set the tone and standards of their future interactions with Taxi.

We build relationships with the prospect, qualify them to determine if they're a good fit for the platform and if so we run a demo for them and the email team on how Taxi can solve their specific challenges.

We then set up the commercial side to bring them onboard as a customer.

What have you learnt whilst at Taxi?

All about the platform and the wonderful things it can do to benefit #emailgeeks worldwide. Learnt a lot around sales techniques, collaborating, agile methodology.

What is the best thing about working at Taxi?

I get to speak to #emailgeeks around the world and find out about their operations, activities and the challenges they face. And I get to access to verticals and industries that I haven't experienced before. Taxi has incredible employees, who really are experts in what they do and I've learnt as much from them as I have from our clients.

How about some personal questions? Favourite food and/or drink?

Pizza, Chinese, Thai, BBQ washed down with a fruity drink of some kind.

Favourite place to visit?

Cornwall. When I see rolling fields and sea, it's my happy place.

Favourite quote

'Life is what happens when you're busy making other plans.' - John Lennon.

You've got a day off! What will you do with it?

Doing fun activities with my family, playing on a beach, doing some DIY, playing my guitar, playing poker.

Tell us something interesting about yourself...

I used to be a really interesting person with lots of colourful stories until I had children and now I'm just a boring middle aged dad and that's ok!

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