The people make the product. Taxi wouldn't be as good as it is without the awesome team driving it along. We'd like to introduce you to one of the customer success team; Ben Hubbard!

What does a Customer Success Manager do at Taxi?

I lead the customer success, support and education teams, helping out with everything to do with our customers.

What have you learnt whilst at Taxi?

Email is tough. I didn't realise how much effort goes into producing email at the scale of some of our biggest customers. Working across time zones, and countries, add so many challenges I just didn't envisage.

What is the best thing about working at Taxi?

The team - we all pull in the same direction and get stuff done. It's awesome working with such a varied and passionate team.

How about some personal questions? Favourite food and/or drink?

Macaroni cheese is life.

Favourite place to visit?


Favourite quote

'Sometimes in football you have to score goals' - Thierry Henry

You've got a day off! What will you do with it?

Go for a run in London - along the canals and through the parks.

Tell us something interesting about yourself...

I've completed 2 half ironmans, 4 marathons and countless half marathons. I'm aiming for 100 races before I'm 30. 🏃

See how Taxi can help your team

Taxi helps marketing teams make better quality email, quicker, at a larger scale.

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