Customer Success Manager
Our Customer Success Managers are the main point of contact for our customers. You’ll be central to working across our customer-facing teams to ensure that customers receive the best experience using Taxi.
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We’re revolutionising the way marketers make email campaigns, and we want you to help us!
Taxi for Email is a workflow tool and editor designed to help brand and agency teams make better email. Taxi helps teams to collaborate on email production, be more agile, make fewer mistakes, create email at scale, stay on brand and produce a great mobile experience.
Based in the design hub of Clerkenwell, London, we’re growing quickly and on the lookout for new talent to join our team.
We will provide all the technologies, freedom and benefits that you’ll need to excel and be happy in your role
A good company culture and studio environment isn’t a replacement for a competitive salary.
We're part of the NEST pension scheme, an ethical supplier who helps you plan for the future.
We understand that your work isn’t your whole world. We work 9 — 5:30 in the studio, making sure you get a proper lunch break and have the flexibility to work from home when you need to.
Holiday is accumulated, but you can begin using your 26 days as soon as you start.
We believe annual leave is for holidays, not for waiting for your plumber, so you can work from home when necessary.
We provide the tools and technologies you need to excel in your role—a new Mac with a display, a comfy Aeron chair, and the apps you need.
We believe that caring about our team’s wellbeing is the responsible thing to do — you’re welcome to join our frequent yoga sessions, a football team, and regular on-site acupressure massages.
Wherever possible we pick ethical and carbon-neutral suppliers, and encourage waste-reduction and recycling.
Learning doesn’t stop at college. You’ll receive a training budget to help build your skills at workshops and online courses, and to attend conferences. We encourage knowledge sharing across the team.
Our studio in Clerkenwell, London, has a lively cafe, all the street food you can eat, and a fully equipped gym nearby.
Studio perks include a stocked drinks fridge, studio Sonos and even a Nintendo 64 and djing decks.
Doing your job should never feel like a chore, so we pride ourselves in our relaxed and collaborative work environment. We believe this attitude helps keep everyone motivated and earns the best results.
Enjoy a fruit basket, tea and cafetiere coffee throughout the week, and kick-start the weekend on Friday afternoon with drinks and a catch up.
We work with a growing list of some of the world’s most recognisable brands and best tech platforms — and treat them as an extension of our team.
We have regular team lunches, and summer and Christmas parties, plus hold meetups with the London emailgeek community.
We’re always on the look out for talented individuals to help take us further – It’s important to us to hire the right people and work out a role that works. Email us at work@taxiforemail.com