The best way to get support is to use the in-app live chat, in the bottom right hand corner of every screen in Taxi.
Please note that support hours are 8.30am - 6.30pm GMT Monday to Friday.
System status for Taxi is also available here: http://status.taxiforemail.com/
If you have a billing query, email firstname.lastname@example.org.
More details on how to contact us can be found on our website.